Customer service

Jobs in USA 2022

Jobs in USA
Latest Customer Service Representative - Atlanta (Work From Home)

Jobs in ATLANTA USA

Details:

Salary
  • $15.38 an hour
Job Type
  • Full-time

Benefits

  • Work from home

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Job Description

Job Location

USA, Atlanta, GA

Job Posting Title

Customer Service Representative – Atlanta (Work From Home)

The Obstacle

Anyone who works at GE Appliances will tell you that they work with some of the best people in the world – people who would excel anywhere but chose to work here. Why? Because they thrive on adversity. Because they are genuinely proud of our products. Because they enjoy the opportunity to collaborate with other extraordinary people.

Customer Service Representative is needed at GE Appliances (GEA). In this position, you will be in charge of providing business-to-business (B2B) support by answering inbound calls, processing orders, and providing order status and price information.

What you intend to do

  • Conducts data research and analysis to address operational challenges and customer service issues.
  • Provides requested information to both external and internal customers.
  • Tracking, information gathering, and troubleshooting are all done using computerised systems.
  • Responding to calls in a timely and accurate manner, explaining potential solutions, and ensuring that clients feel supported and valued.
  • As needed, engaging in active listening with callers, confirming or clarifying information, and diffusing irate clients.
  • Provide information to customers about product availability, delivery, billing, and financial processes.
  • Requests for sales literature, product features, and specifications are processed.

What you will require to succeed Requirements:

  • GED or high school diploma equivalent
  • Self-motivated with an impeccable attendance record
  • Strong computer skills, knowledge of the Microsoft Office suite, and the ability to manage multiple web-based applications at the same time are required.
  • Outstanding interpersonal and oral communication abilities
  • Must maintain a suitable work-from-home environment that is free of noise and distractions.
  • Work schedule flexibility. Because there are multiple shift draws throughout the year, candidates must be available to work all shifts M-F between the hours of 7:30am and 8:30pm EST as needed.

IT Basic requirements:

  • Reliable, high-speed internet access with a minimum download speed of 30mb – cable or fibre (NO dial-up, satellite or cellular hotspots)
  • For user authentication, use a smartphone with Android OS or an iPhone (you will not be taking calls on your personal cell phone).
  • Troubleshooting and restarting your router/modem (private internet)

Preferred:


  • A minimum of one year of prior experience in a phone-based customer service role is required.
  • Previous work-from-home experience
  • Knowledge of GE Appliances models and features is a plus.
  • The starting salary for this position is non-negotiable at $15.38/hr.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other legally protected characteristics.

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Benefits of working in USA


  • Insurance Advantages
  • Society that is multicultural
  • Bicycle accident attorney
  • Motorcycle injury lawyers
  • Good annual average salaries
HEALTHCARE:

Healthcare in the United States is among the best in the world. With well-funded hospitals, well-trained staff, and world-class medical innovation, you can be confident that you will receive the best possible care if you require it. Since 1975, the United States has been credited with 90 percent of all medical innovations. America also leads the world in dental care, with some of the whitest, straightest smiles on the planet.
Naturally, this level of care comes at a cost, and many potential expats are concerned about the cost of healthcare in the United States. Employers, on the other hand, will frequently provide generous medical and dental care policies as part of your salary package, which may even cover partners and dependent children.

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